Salesforce将物联网管理工具添加到Field Service Lightning中
物联网（IoT）生态系统比以往任何时候都要大，并且急速增长。目前来看，物联网连接设备的数量约为70亿，预计到2020年将达到近200亿。
这些数十亿的设备产生了大量有用的数据 ——智能空调会在他们即将发生故障时通知维修团队，并且数据中心会对执行自我诊断的气候控制系统进行通信......但考虑到数量庞大，负责监控的团队还需负责思考一些东西。这就是为什么Salesforce今天推出了物联网Insights，这是Lightning的一个新附件——它基于组件的应用程序开发无代码框架，在Field Service Lightning中，这是一种移动应用和通信服务，有助于促进、管理和跟踪物联网设备维护和维修。
从本周开始，客户可以直接在Saleforce的Service Cloud和Field Service Lightning移动应用控制台中查看物联网信号，以及客户关系管理数据。新统一的流程可以显示关键警报，例如即将发生的设备故障和历史服务信息，并使技术人员和移动工作人员能够在到达作业现场之前了解哪些设备需要维修或修理。此外，它还允许他们创建规则和指导流程，以便在关键IoT信号进入时自动触发案例创建和工作订单。
（上图：自动创建案例 图片来源：Salesforce ）
“通过Field Service Lightning 移动端应用程序，技术人员可以随心所欲地使用他们所需的一切。设备数据、客户数据和正确的文档，在现场修复机器并确保在他们离开之前对其进行适当修复，”Paolo Bergamo，高级副总裁Salesforce Field Service Lightning总裁兼总经理在博客中写道。“[并且]企业可以设置规则来自动触发案例的创建，并在设备开始出现故障时部署现场代理，[授权]团队更少关注管理工作，更多关注更高价值的项目，例如实际解决问题客户问题的根源。“
Salesforce的一位客户—— Samson Rope，在更广泛的发布之前，一直在为Field Service Lightning试点物联网洞察。
“在Samson Rope，我们有超过8,000根绳子在使用，每根绳索持续8到10年左右，我们在产品的整个生命周期内为它们提供服务，”Samson Rope的IT主管Dean Haverstraw说。“这些购买后服务是我们业务的重要组成部分，我们选择Field Service Lightning来管理所有这些线路，并为客户提供监控绳索使用状况，管理合规性要求等的工具。我们现在正在试用高科技绳索，当通过Salesforce IoT连接到Field Service Lightning时，将帮助客户监控绳索状况并知道何时需要更换。“
据CNBC报道，Field Service Lightning与GE的ServiceMax等物联网管理解决方案竞争，是Salesforce在前三年内增长最快的产品。据报道，今年有望超过1亿美元的年收入。
以上为AI翻译，内容仅供参考。
原文链接：Salesforce adds IoT Insights to Field Service Lightning
Fortune评出美国最适合父母工作的50佳公司，Workday 排第一The 50 Best Workplaces for Parents
By Fortune Editors November 28, 2017
1. Workday
Courtesy of Workday, Inc.
U.S. headquarters: Pleasanton, Calif.
Industry: Information Technology
No. U.S. employees: 5473
Parental Benefits
Fertility treatments covered by health plan: Yes
Total maternity leave: 100 days
Fully-paid maternity leave: 100 days
Total paternity leave: 100 days
Fully-paid paternity leave: 60 days
Parental leave after adoption: 60 days
Parental-leave benefits to part-time employees: Yes
On-site or near-site child care center: Yes
Employees say:
“Management makes it very clear that personal lives come first and work is to be balanced with your outside life. We focus a lot on personal health from things like exercise, taking time off, team building events and simply having fun.”
“Workday encourages a work/life balance which has allowed me to spend more time with my family. I did not have this with my past employer who expected me to always be available and even made me feel guilty for taking maternity leave. With Workday I am now able to volunteer with my children’s activities and actually spend extra time with my family. This has made an enormous difference in my overall well-being and happiness.”
2. Ultimate Software
Courtesy of Ultimate Software
U.S. headquarters: Weston, Fla.
Industry: Information Technology
No. U.S. employees: 3972
Parental Benefits
Employees who telecommute: 50%
Fertility treatments covered by health plan: Yes
Total maternity leave: 60 days
Fully-paid maternity leave: 50 days
Total paternity leave: 60 days
Fully-paid paternity leave: 20 days
Parental leave after adoption: 60 days
Parental-leave benefits to part-time employees: No
On-site or near-site child care center: Yes
Employees say:
“I just returned from my four weeks of paid paternity leave and it was a once in a lifetime experience! Most companies still do not recognize the value a father can provide to his family after the birth of a child, so we are blessed that Ultimate does!”
“Words can’t even express how thankful I am to work for Ultimate Software. From the first day that I’ve arrived it has been a blessing. From the company paid benefits for my entire family, to the stock given which helped us to have our first home built, to all of the company perks given on a day-to-day basis, to the wonderful people and the work/life balance. I hope to retire here.”
3. Deloitte
Courtesy of Deloitte
U.S. headquarters: New York City
Industry: Professional Services
No. U.S. employees: 55608
Parental Benefits
Employees who use flexible schedules: 95%
Employees who telecommute: 95%
Employees who use compressed work weeks: 1%
Fertility treatments covered by health plan: Yes
Total maternity leave: 120 days
Fully-paid maternity leave: 120 days
Total paternity leave: 80 days
Fully-paid paternity leave: 80 days
Parental leave after adoption: 80 days
Parental-leave benefits to part-time employees: No
On-site or near-site child care center: Yes
Employees say:
“Executive leadership tries to create an atmosphere of good work/life balance. Benefits are very competitive including a wellness benefit, 16-week paid caregiver leave, sabbatical program and retirement pension plan fully funded by firm.”
“Firm flexibility has had significant impacts to my personal life. I have a daughter who has special needs which often has me out of the office for specific therapies and appointments. Both client, management and team has fostered a culture of allowing and demonstrating an understanding of these unique issues to help adapt to my schedule.”
4. Comcast NBCUniversal
Jeff Fusco—AP for Comcast
U.S. headquarters: Philadelphia
Industry: Telecommunications
Parental Benefits
Fertility treatments covered by health plan: Yes
On-site or near-site child care center: Yes
Employees say:
“The new Parental leave policy is a huge win! I love that fact that even though we are a Fortune 50 company people genuinely care about your wellbeing and your life outside of Comcast.”
“Working for Comcast has literally changed my life and been one of the biggest blessings in my life! When I started at Comcast, I was also tackling being a first-time single mother. There were definitely days that were challenging and hurdles to tackle but I would not be in the position I am today if it were not for my supervisor and support team coaching and encouraging me along the way. Comcast genuinely cares about employees and their career development.”
5. Salesforce
Jakub Mosur Photography
U.S. headquarters: San Francisco
Industry: Information Technology
No. U.S. employees: 17417
Parental Benefits
Fertility treatments covered by health plan: Yes
Total maternity leave: 130 days
Fully-paid maternity leave: 0
Total paternity leave: 130 days
Fully-paid paternity leave: 0
Parental leave after adoption: 130 days
Parental-leave benefits to part-time employees: Yes
On-site or near-site child care center: Yes
Employees say:
“Work life integration is the best I have ever had in my career. The job is fast-paced and demands are high, but I’m empowered and measured on my deliverables. I’m given the flexibility to manage my schedule so that I can be present with my family.”
“The maternity leave policy is awesome. It was great to take six months maternity leave to bond with my child. I was also given some additional time off and flexible work from home options on return. This is a godsend as many companies I know do not give any maternity leave to begin with. It greatly reduced my mental stress in returning back to work after a break.”
6. Edward Jones
Courtesy of Edward Jones
U.S. headquarters: St. Louis
Industry: Financial Services & Insurance
No. U.S. employees: 42950
Parental Benefits
Employees who telecommute: 20%
Fertility treatments covered by health plan: No
Total maternity leave: 120 days
Fully-paid maternity leave: 120 days
Total paternity leave: 14 days
Fully-paid paternity leave: 14 days
Parental leave after adoption: 120 days
Parental-leave benefits to part-time employees: Yes
On-site or near-site child care center: No
Employees say:
“You have the opportunity to build a career to whatever level of success you desire. You can have as flexible of a schedule as you want as long as you run an ethical and profitable branch.”
“A new [Parental Leave of Absence] benefit was added last year, that I was able to take advantage of: My husband and I adopted one of our foster children. I was able to take time off from work to help her settle in and adjust to the new horizon she was becoming a part of.”
7. Cooley
Courtesy of Cooley LLP
U.S. headquarters: Palo Alto, Calif.
Industry: Professional Services
No. U.S. employees: 1892
Parental Benefits
Employees who use compressed work weeks: 1%
Fertility treatments covered by health plan: Yes
Total maternity leave: 130 days
Fully-paid maternity leave: 80 days
Total paternity leave: 60 days
Fully-paid paternity leave: 35 days
Parental leave after adoption: 130 days
Parental-leave benefits to part-time employees: Yes
On-site or near-site child care center: Yes
Employees say:
“In addition to the generous leave policy for parents, Cooley permits employees to gradually ease back into their work schedule for six months after returning. This benefit was invaluable in enabling me to return back to work.”
“I have been with Cooley for 17 incredible years. I am a parent to six kids and never once have I felt like I’ve had to make a choice between being a great parent and a great lawyer here at Cooley. It truly is a ‘best of both worlds’ kind of place. My work schedule is incredibly busy but also very flexible so that I can fully meet my parental responsibilities to all my kids and still also fully meet my responsibilities to clients and colleagues. A completely supportive environment with respect to families is what we have here at Cooley—a rare thing indeed for a large international law firm.”
8. SAP America
Courtesy of SAP America
U.S. headquarters: Newtown Square, Penn.
Industry: Information Technology
No. U.S. employees: 18379
Parental Benefits
Employees who use flexible schedules: 100%
Employees who telecommute: 100%
Fertility treatments covered by health plan: Yes
Total maternity leave: 60 days
Fully-paid maternity leave: 60 days
Total paternity leave: 60 days
Fully-paid paternity leave: 30 days
Parental leave after adoption: 30 days
Parental-leave benefits to part-time employees: No
On-site or near-site child care center: No
Employees say:
“While in the middle of a very difficult set of diagnoses for my daughter, I was promoted to a highly visible position. I was not only able to take care of my family, but excel in my job because SAP’s flexibility and excellent training programs.”
“I think SAP is a great place to work to be a Working Mom. I have been able to reinvent my career a few times here to adjust to the changes in work life needs. My managers have always been very supportive. I was able to take advantage of the maternity leave program, part-time return to work programs, and vacation to care for my newborn. One of the biggest reasons woman leave the workforce is because they cannot balance caring for children and delivering on their career. At SAP, my managers helped me believe that I can do both and give me the support to do both.”
9. Kimley-Horn
Courtesy of Kimley-Horn
U.S. headquarters: Raleigh, N.C.
Industry: Professional Services
No. U.S. employees: 2805
Parental Benefits
Employees who use flexible schedules: 10%
Employees who use compressed work weeks: 96%
Fertility treatments covered by health plan: Yes
Total maternity leave: 60 days
Fully-paid maternity leave: 35 days
Total paternity leave: 60 days
Fully-paid paternity leave: 5 days
Parental leave after adoption: 60 days
Parental-leave benefits to part-time employees: No
On-site or near-site child care center: Yes
Employees say:
“Kimley-Horn’s support and recognition of women professionals and their emphasis on work-life balance is unparalleled. There is no feeling that there is a ‘glass ceiling’ present at Kimley-Horn.”
“I am truly allowed to be myself with this company. I don’t have to worry about not fitting in, because in order to fit in, you just have to be yourself. I have never worked at a company that had this genuine attitude towards its employees, and truly want each and every one of us to succeed not only in business, but in life as well.”
10. Wegmans Food Markets
Rich Schaub Photography
U.S. headquarters: Rochester, N.Y.
Industry: Retail
No. U.S. employees: 47084
Parental Benefits
Fertility treatments covered by health plan: Yes
Total maternity leave: 60 days
Fully-paid maternity leave: 30 days
Total paternity leave: 60 days
Fully-paid paternity leave: 0
Parental leave after adoption: 60 days
Parental-leave benefits to part-time employees: No
On-site or near-site child care center: No
Employees say:
“Wegmans allows me the time to be a mom, as well as understanding that I need to work as much as possible too. If my child is ill, leaving to get him is never as issue.”
“I am so very thankful for our benefits. Wegmans truly takes care of us. My wife and I have a child who has had special medical needs. We are so very grateful that Wegmans medical benefits have helped provide what we need for our child. I also love the people I work with. I feel like we are family working together to help our customers.”
Left 40 Others Best Workplace for Parents
11. American Express
12. Kimpton Hotels & Restaurants
13. Hyatt Hotels
14. Adobe Systems
15. USAA
16. World Wide Technology
17. PricewaterhouseCoopers
18. Genentech
19. VMware
20. Ernst & Young
21. Accenture
22. Zillow Group
23. Capital One Financial
24. Plante & Moran
25. West Monroe Partners
26. Squarespace
27. Orrick, Herrington & Sutcliffe
28. Intuit
29. NVIDIA
30. Progressive Insurance
31. Allianz Life Insurance Company of North America
32. Quicken Loans
33. Scripps Health
34. Hilton
35. First Horizon National
36. Point B
37. Marriott International
38. Navy Federal Credit Union
39. LaSalle Network
40. Crowe Horwath
41. SAS Institute
42. Total Merchant Services
43. PrimeLending
44. David Weekley Homes
45. Pariveda Solutions
46. Bank of America
47. Texas Health Resources
48. Roth Staffing Companies
49. T-Mobile US
50. Atlantic Health System
Original link:
http://fortune.com/2017/11/28/best-companies-working-parents/
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